Terms and Conditions

Identification of the seller

   E I
   15 ave Jean Calandau Vianes 13890 Mouries
   Siret: 397 440 454 00023
   siren: 397 440 454

/crazylace@live.fr Contact
       tel / 06/52/65/77/16

     Application of the general conditions of sale.

     The order by the Customer implies acceptance of all the terms and conditions.

     The products offered for sale are described and presented with the greatest possible accuracy.
     However, if errors or omissions may have occurred in this presentation, the responsibility CRAZYLACE could not be committed.
     The photographs in support of the text the products do not enter the contractual field.

  order

The automatic registration systems are considered as proof of the nature, content and date of the order. CRAZYLACE confirms the acceptance of its purchase order to the email address he has given. The sale will be concluded only after the confirmation of the commande.CRAZYLACE reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information given by the buyer, when taking control commit this: if error in the wording of the recipient, the seller can not be held responsible for failure in which he could deliver the product.


If out of stock

When ordering, CRAZYLACE informs the purchaser of the availability of products they wish to acquire. However, if despite all vigilance the products are temporarily unavailable after registration of your order (out of stock,,.), We will notify you by email of the additional period or cancellation of the order of those ci.En case of cancellation of an article or a command, the corresponding amounts will be deducted from the bank transaction or reimbursed

  Shipping

Delivery will be made by post

Average delays of two to five days in France, four to six days our L Europe and 10-15 days for the rest of the world .It is said that the orders received on the Site on Friday afternoon from 11 hours on Saturday or Sunday will be processed the following Monday. Orders received on the Site on a holiday will be processed the next business day.

Products ordered by the Client are delivered to the address specified by the Client. The Customer has the ability to deliver the products to another address than his own, with the exception of post office boxes and hotels.

Delivery can not be ensured in case of force majeure as defined in Article 10.1 below.

In case of late delivery by mail, we suggest that you check the status of your order with the tracking number we have communicated to you, and if so, we invite you to report the delay in contacting our customer service by emailing crazylace@live.fr

We then contact the Post to an investigation.

The Post investigation may take up to 21 days after its opening date. If during this period, the product is found, it will be rebooked as soon as possible to your home. If however the product is still not located at the end of the 21 days, the Post Office will consider the parcel as lost.

At the close for loss of the investigation, we will send you a replacement product (reference at our expense). If the ordered products were to become unavailable, you may obtain a refund of the products concerned by the loss declaration confirmed the carrier.

In no event crazylace could be liable for a possible delivery delay


   Retraction

The customer has 15 days (from receipt of items) to retract. In case of request for exchange or refund, the customer returns the new item in its original packaging intact, with all accessories, user manuals and documentation to the following address: CRAZYLACE. 15 ave jean calandal Vianes 13890 Mouries The product must be new and packaged in its original packaging. It is impossible to repay damaged or used items.

Upon exercise of the right of withdrawal, CRAZYLACE is required to reimburse the sums paid by the customer at no charge except for return shipping costs. Repayment is due within a maximum period of 30 days.

The customer returns the product for a reason that falls CRAZYLACE .Crazylace refund the product, shipping costs and possible return.

The customer returns the product simply because it does not satisfy: CRAZLACE refund the amount of the product but the return charges are the customer and the shipping costs will be deducted from the amount refunded if the customer has benefited from free delivery such order for 30 euros = 2.50 euros 26,50euros refunded fees non-refundable shipments.

If you return an item, do not forget to include a copy of your purchase receipt (or your confirmation received by email) and indicate the reason for return and all of your contact information.


 Litigation

This contract is subject to the law français.CRAZYLACE can not be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or misuse of products sold. Responsibility for CRAZYLACE will in any event, limited to the amount of the order and can not be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products. In case of difficulties in the implementation of this contract, the buyer has the option, before any legal action to seek an amicable solution with the help:
- A professional association for the industry
- A consumer association

- The online platform management lititiges: http://ec.europa.eu/consumers/odr/
- Or any other counsel of his choice, it is recalled that the search for an amicable solution does not interrupt the 'short notice' of the legal guarantee, nor the duration of the warranty contract. It is recalled that in general and subject to the discretion of the courts, respect for the provisions of this contract relating to the contractual guarantee supposes:
- That the buyer to honor its financial commitments to the seller
- That the buyer uses the product normally Claims or disputes will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain his situation. In case of dispute, the customer should first contact the company for an amicable solution. Otherwise, the dispute shall be brought before the courts jurisduction .


 Guarantees

In any event, the client receives the legal guarantee on eviction and hidden defects (Art. 1625 and following of the Civil Code). Provided that the purchaser makes the proof of the hidden defect, the seller must legally repair all the consequences (1641 et seq of the Civil Code); if the buyer goes to court, it must do so in a 'short time' after the discovery of hidden defect (art. 1648 of the Civil Code). The warranties do not cover defects and their consequences due:
- Non-compliance with instructions in the use and maintenance manuals
- Any error handling and lack of maintenance of the products;
- To improper use for the purpose for which the product is intended

 Data protection

To express opposition fault on his part, the purchaser consents to the use of personal data collected under the order, under the customer file of the seller, and the dissemination of these data to third,

In accordance with Law No. 78-17 of 6 January 1978 relating to data, files and liberties, the buyer has at any time a right of access and rectification. In this case, it must submit its request Crazylace 15 ave Jean Calandal Vianes 13890 Mouries