FAQ

If you have any questions, this page is for you.

• How long do I have to return my order?

      You legally have 14 days see the return conditions.

• How long does it take to refund an order?

      The refund is made within 14 days, legal days. If you paid by credit card, you will have to wait 5 days for it  to be credited to your account.

      Payment by Paypal direct in 24 hours and if by credit card with Paypal 48/72 hours on your account. (this varies from one bank to another.)

• I would like to buy in bulk. Do you offer discounted prices for individuals?

     Yes, we are a wholesaler and we can certainly respond to your request by email.

• Why are many shoelaces made of polyester?

      If many laces are made of polyester, it is a choice of quality and resistance.

      Because cotton does not have great resistance over time as for its color, moreover it is not so ecological, it is one of the productions that requires the most water on earth and pesticide, often produced outside   France. Which explains our choice.